Diploma in Operations Management
A Highfield Level 5 qualification for experienced managers with operational and project responsibilities — mapped to the Operations/Departmental Manager apprenticeship standard, and equally suited as a stand-alone qualification.
What to expect
This qualification is built for managers already carrying real operational weight — leading teams, running projects, and making the financial and strategic calls that shape a department or site.
- Leading and managing people, and building high-performing teams
- Operational planning and delivering against organisational strategy
- Managing projects, change and risk at operational level
- Financial management, budgeting and resource decisions
- Decision making, coaching and developing others
Built around your company, your values and your processes
Learners build their portfolio from real operational decisions in your business — actual budgets, actual projects, actual teams — not hypothetical case studies.
Who it's for
Experienced managers with operational and project responsibilities — operations managers, regional or divisional managers, store managers, heads of department, or anyone completing the Operations/Departmental Manager apprenticeship standard.